Support
Frequently Asked Questions
Answers to the questions we hear most often about how Fogalix works, what it does with your data, and how it fits into your existing investment routine.
What exactly does Fogalix do?
Fogalix brings together your holdings and activity from multiple exchanges into a single dashboard, then uses AI-assisted analysis to surface patterns, summaries, and context that would otherwise take time to piece together manually. It is built for passive oversight, not for placing trades.
Does Fogalix execute trades on my behalf?
No. Fogalix is an intelligence and monitoring layer. It does not place orders, move funds, or manage assets on your behalf. All decisions and actions remain entirely with you, on the exchanges you already use.
Which exchanges can I connect?
Fogalix is designed to work with commonly used exchange accounts through standard read-only connections. Availability can vary, so we recommend checking the current connection options directly within the dashboard once you get started.
Is my exchange data safe when I connect it?
Connections are intended to be read-only wherever the exchange supports it, meaning Fogalix can view account and activity data without gaining the ability to withdraw or transfer funds. We encourage you to review the specific permissions requested at the time of connection.
Do I need trading experience to use the dashboard?
No. Fogalix is built for investors who want clarity without needing to interpret raw data themselves. The interface is designed to present information in plain language, regardless of your prior experience with active trading.
How does the AI-assisted analysis work?
The system reviews the account and market data you connect and generates summaries, comparisons, and observations intended to help you understand your position more quickly. It is a decision-support tool, and it does not guarantee outcomes or predict future performance.
Can I use Fogalix if I only hold assets on one exchange?
Yes. While Fogalix is particularly useful for consolidating a view across several exchanges, it works just as well for a single connected account if that better matches your current setup.
What happens if I disconnect an exchange account?
Disconnecting an account removes its data from active syncing going forward. Historical summaries already generated within the dashboard may remain until you choose to remove them, depending on your account settings.
Is there a free way to try Fogalix?
Access options and any available trial period are outlined on the main site and within the sign-up flow. We keep pricing details there so they stay accurate and up to date rather than duplicating them across every page.
Who is Fogalix best suited for?
Fogalix is aimed at investors who prefer a passive, informed approach to overseeing capital spread across several platforms, rather than actively monitoring each exchange separately throughout the day.
Can I export or share the data shown in my dashboard?
Export options are available within the dashboard for your own records. As with any financial data, we recommend handling exported information carefully and sharing it only through channels you trust.
Who can I contact if I have a question that isn't answered here?
You're welcome to reach out through our contact page, and we'll do our best to point you in the right direction.