Legal
Privacy Policy
This Privacy Policy explains how Fogalix ("we", "us", "our") collects, uses, discloses, and safeguards information when you visit our website or use our dashboard and related services (together, the "Service"). This is a general template intended to be reviewed and adapted with qualified legal counsel before publication; it does not constitute legal advice and does not claim compliance with any specific jurisdiction's laws.
1. Information We Collect
We may collect information about you in a variety of ways, depending on how you interact with the Service:
- Account information: name, email address, password, and any profile details you provide when registering for or configuring the Service.
- Exchange and portfolio data: read-only API credentials or connection details you choose to link, and the resulting portfolio, balance, and transaction data retrieved for display within the dashboard.
- Usage data: pages visited, features used, timestamps, referring pages, and interaction patterns collected through cookies, log files, or similar technologies.
- Device and technical data: IP address, browser type, operating system, and general device characteristics.
- Communications: information you provide when contacting us for support, feedback, or other inquiries.
2. How We Use Information
We use the information we collect to:
- Provide, maintain, and improve the dashboard and its features.
- Authenticate accounts and secure access to the Service.
- Aggregate and display portfolio data across connected exchanges.
- Respond to support requests and communicate service-related updates.
- Monitor usage patterns to diagnose issues and inform product decisions.
- Comply with applicable legal obligations and enforce our terms.
3. Legal Basis for Processing
Where applicable data protection law requires a legal basis for processing personal information, we rely on one or more of the following: performance of a contract with you, our legitimate interests in operating and improving the Service, your consent where explicitly requested, and compliance with legal obligations. The specific basis applied depends on the nature of the processing activity and should be confirmed against the requirements of your jurisdiction.
4. Sharing of Information
We do not sell personal information. We may share information in the following circumstances:
- Service providers: third parties who perform functions on our behalf, such as hosting, analytics, or customer support tooling, under appropriate confidentiality and data protection obligations.
- Legal requirements: where disclosure is required to comply with applicable law, regulation, legal process, or governmental request.
- Business transfers: in connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards.
- With your consent: in any other circumstances where you have explicitly agreed to the disclosure.
5. Exchange Connections and API Data
Where the Service allows you to connect third-party exchange accounts, we recommend using read-only API credentials whenever offered by the exchange. We access such credentials solely to retrieve the portfolio and transaction data needed to display aggregated information within your dashboard. We do not use these credentials to initiate trades or withdrawals unless you have explicitly enabled a feature that requires such permissions, and any such feature would be described separately at the point of activation.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to maintain session state, remember preferences, and understand how the Service is used. You can control cookies through your browser settings; disabling certain cookies may affect the functionality of the Service. We do not currently respond to browser "Do Not Track" signals in a standardized way.
7. Data Retention
We retain personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required for these purposes, we take reasonable steps to delete or anonymize it.
8. Data Security
We implement administrative, technical, and organizational measures designed to protect information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. International Data Transfers
Depending on how the Service is hosted and operated, information may be transferred to, stored in, and processed in countries other than your own. Where such transfers occur, we aim to apply appropriate safeguards consistent with applicable data protection requirements.
10. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, subject to legal exceptions.
- Object to or restrict certain processing activities.
- Request a portable copy of your information in a structured format.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us using the details provided on our Contact page. We may need to verify your identity before fulfilling certain requests.
11. Children's Privacy
The Service is not directed to individuals under the age of majority in their jurisdiction, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.
12. Third-Party Links and Services
The Service may contain links to third-party websites or integrate with third-party exchanges and platforms. This Privacy Policy does not apply to those third parties, and we encourage you to review their respective privacy practices independently.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page. Continued use of the Service after any changes constitutes acceptance of the updated policy.
14. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please reach out via the contact details listed on our Contact page.
Note: This document is a generic, editable draft provided for structural reference only. It does not reflect a completed legal review and should be customized with the guidance of qualified counsel to ensure it accurately describes Fogalix's actual data practices and complies with the laws applicable to your business and users.